Refund Policy

At Codivio.shop, we strive to provide high-quality digital products and an excellent customer experience.

Because our products are delivered instantly and digitally, all purchases are generally considered final.

Digital Products

All products sold on Codivio.shop are digital downloads, including but not limited to:

No physical items are shipped.

A refund may be granted in the following situations:

The product cannot be downloaded after purchase.
The delivered product is significantly different from the product description.
The product file is corrupted or incomplete and we are unable to provide a working replacement.
Duplicate purchases made accidentally.

All refund requests are reviewed on a case-by-case basis.

Refunds will not be issued for:

Change of mind after purchase.
Purchasing by mistake.
Lack of technical knowledge or experience.
Failure to read the product description or requirements.
Incompatibility with third-party software not listed in the product description.
Requests made after downloading or accessing the product files.
Custom modifications required by the customer.
Business losses, project delays, or expected results not achieved.

If you experience an issue with a purchased product, please contact us first.

Our team will make reasonable efforts to help resolve technical issues before considering a refund request.

Customers who initiate fraudulent chargebacks may have their access to products, services, and future purchases permanently restricted.

For refund requests or support inquiries, please contact:

Codivio.shop
Email: support@codivio.shop

We aim to respond to all inquiries as quickly as possible.

By purchasing from Codivio.shop, you acknowledge and agree to this Refund Policy.